Animals are terrific in many ways, including the way they’re there for us during troubling times. When you’ve experienced a particularly grueling day at work, there’s your dog waiting for you by the front door, or your cat perched on the windowsill just waiting to snuggle. One woman, however, uses her pet peacock for some emotional support, much to the chagrin of United Airlines. It seems that United just has the cards stacked against them when it comes to their passengers.

The woman was attempting to board a plane at Newark Liberty International Airport when she was stopped and told that she couldn’t bring her peacock with her. Even after insisting that she purchased a ticket for the bird, United stilled refused to allow it on board the flight. “This animal did not meet guidelines for a number of reasons, including its weight and size,” explained United. “We explained this to the customers on three separate occasions before they arrived at the airport.”

United has since updated their terms and conditions for their animal policy, now insisting that people traveling with emotional support animals must provide a veterinarian health form and a record of immunization. The stricter animal regulations followed after the airline reported heightened acts of animal aggression, including biting and urinating.

Even if the woman did have proper permission (though it’s still unclear if she did or didn’t), United was likely still within their parameters to deny the bird passage considering that it would have protruded into the middle aisle, which would have proved a hindrance to airline safety and proper procedure.

Do you think this woman was within her right? SHARE this article if you think it’s as crazy as we do!